Information About Operational Policy Due to the Impact Covid-19 Outbreak

Region 1 (Sumatera) No Branch Office Sales Office Status Operational Hour Period 1 Bengkulu (BKS) GASO Bengkulu Operate Monday – Friday : 07:30 – 16:30 LT Effective per June 2020 Saturday – Sunday/Public Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Fatmawati Operate Monday – Sunday : 06:00 – 17:00 LT Effective per June 2020 2 Batam (BTH) GASO Batam Operate Monday – Thursday : 07:30 – 16:30 LT Effective per June 2020 Friday : 07:30 – 17:00 LT Effective per June 2020 Saturday/ Sunday/ Public Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO International Hang Nadim Operate Daily 07:30 s/d 16:30 LT Effective per June 2020 3 Banda Aceh (BTJ) GASO Banda Aceh Operate Monday – Thursday : 07:30 – 16:30 LT Effective per June 2020 Friday : 07:30 – 12:00 LT & 14:00-17:30 LT
closed at 12:00-14:00 LT Effective per June 2020 Saturday – Sunday / Public Holiday 09:00 – 15:00 LT Effective per June 2020 ATO Sultan Iskandar Muda Operate Operational hours may change according to airport conditions and available flight Effective per June 2020 4 Jambi (DJB) GASO Jambi Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & Public Hoiday : 09:00 – 15:00 LT Effective per June 2020 ATO Sultan Taha Operate Daily : 08:00-16:00 LT Effective per June 2020 5 Sibolga (FLZ) GASO Pinang Sori Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday/Public Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Dr Ferdinand Lumban Tobing Operate Daily : 07:30-15:00 LT Effective per June 2020 6 Gunung Sitoli (GNS) ATO Binaka Operate Monday – Saturday : 08:00-15:00 LT Effective per June 2020 Minggu/Hari Libur Tutup Effective per June 2020 7 Medan (MES) GASO Monginsidi Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday/Public Holiday : 09:00 – 15:00 LT Effective per June 2020 GASO Grand Inna Hotel Not Operate CLOSED Effective per June 2020 ATO Kualanamu Operate Daily : 08:00-18:00 LT Effective per June 2020 8 Padang (PDG) GASO Sudirman Padang Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday/Public Holiday : 09:00 – 15:00 Effective per June 2020 ATO Internasional Minangkabau Operate Operational hours may change according to airport conditions and available flight Effective per June 2020 9 Palangkaraya (PGK) GASO Novotel Bangka Tidak Beroperasi TEMPORARY CLOSED Effective per June 2020 ATO Depati Amir Operate Monday – Friday : 08:00-16:30 LT Effective per June 2020 Saturday – Sunday : 09:00 – 15:00 LT Effective per June 2020 Public Holiday : Closed Effective per June 2020 10 Pekanbaru (PKU) GASO Pekanbaru Operate Monday – Friday : 08:00 – 16:30 LT Effective per June 2020   Saturday – Sunday & Public Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Sultan Syarif Kasiem Operate Operational hours may change according to airport conditions and available flight Effective per June 2020 11 Palembang (PLM) GASO Palembang Operate Monday – Thursday : 08:00 – 16:30 LT Effective per June 2020 Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday/ : 09:00 – 14:00 LT Effective per June 2020 Public Holiday : 09:00 – 15:00 LT Effective per June 2020 Sunday : Closed Effective per June 2020 ATO Sultan Mahmud Badaruddin II Operate Daily : 08:00 – 14:00 LT Effective per June 2020 12 Tanjung Pandan (TJQ) GASO Tanjung Pandan Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday : 09:00 – 15:00 LT Effective per June 2020 Sunday/ Public Holiday Closed Effective per June 2020 H.A.S Hanandhoeddin (Buluh Tambang) Operate Operational hours may change according to airport conditions and available flight Effective per June 2020 13 Tanjung Pinang (TNJ) GASO Tanjung Pinang Operate Daily 08:00 – 15:00 LT Effective per June 2020 ATO Raja Haji Fisabillilah Operate Tuesday, Wednesday, Friday : 09:00 – 15:00 LT Effective per June 2020 Region 2 (Jakarta Raya, Bandung, dan Lampung) 14 Jakarta Raya GASO Senayan City Operate Monday – Friday: 11:00 – 19:00 LT
Saturday– Sunday & National Holiday: 11:00 – 18:00 LT Effective on June, 15th 2020 15 GASO Pondok Indah Mall Operate 16 GASO Emporium Pluit Mall Operate 18 GASO Bintaro Exchange Operate 19 GASO Living World Operate 20 GASO Pantai Indah Kapuk Operate Effective on June, 18th 2020 21 GASO Borobudur Operate Monday – Sunday : 10:00 – 20:00 LT Effective on June, 15th 2020 22 GASO Kota Kasablanka Operate Monday – Friday: 11:00 – 20:00 LT Effective on June, 15th 2020 23 Saturday– Sunday & National Holiday: 11:00 – 18:00 LT 24 GASO Gunung Sahari Operate Monday– Friday : 08:00 – 16:30 LT Effective on June, 15th 2020 25 Saturday-Sunday & National Holiday : Closed 14 GASO Metropolitan Mall Bekasi Operate Monday – Sunday : 11:00 – 17:00 LT Effective on June, 15th 2020 15 GASO Kelapa Gading Operate Monday– Friday : 08:00 – 16:30 LT
Saturday-Sunday & National Holiday : Closed Effective on July, 1st 2020 17 GASO Puri Indah Mall Operate Monday – Friday : 10:00 – 19:00 LT Effective on July, 1st 2020 19 GASO Bogor Operate Saturday– Sunday & National Holiday: 10:00 – 18:00 LT Effective on July, 1st 2020 21 ATO Soekarno Hatta Cengkareng Operate Every Day : 24 Hours Effective on June, 15th 2020 23 Bandung GASO Asia Afrika Bandung Operate Monday – Friday : 08:00 – 16:00 LT Effective on July, 1st 2020 24 Saturday– Sunday & National Holiday : Closed 25 ATO Hussein Sastranegara Not Operate Closed UFN 15 Tanjung Karang GASO Tanjung Karang Operate Monday – Friday: 08:00 – 16:30 LT   16 Saturday– Sunday & National Holiday: 09:00 – 15:00 LT   17 ATO Raden Inten II Operate Tuesday, Wednesday, Friday & Sunday : 08.00 – 16.30 LT   18 Monday, Thursday, Saturday : Closed Region 3 (Joglosemar and Jawa Timur) 33 Yogyakarta (JOG) Yogyakarta Ambarukmo Operate Monday-Friday : 09.00 – 16.00 WIB
Saturday : 09.00 – 14.00 WIB
Sunday : Closed Effective per June 2020 Yogyakarta International Airport Operate Daily : 09.00 – 15.00 WIB Effective per June 2020 34 Semarang (SRG) Semarang Ahmad Yani Operate Monday-Friday : 08.00 – 15.00 WIB
Saturday/Sunday/National Holiday : Closed Effective per June 2020 Ahmad Yani Airport Operate Daily : 07.00 – 18.00 WIB Effective per June 2020 35 Solo (SOC) GASO Solo Operate Monday-Friday : 08.00 – 16.00 WIB
Saturday : 09.00 – 15.00 WIB
Sunday/ tanggal merah : Closed Effective per June 2020 Adi Soemarno Airport Operate Daily : 08.00 – 16.00 WIB Effective per June 2020 36 Malang (MLG) Malang Hotel Savana Operate Monday-Friday : 09.00 – 15.00 WIB
Saturday/Sunday/Hari Closed : Closed Effective per June 2020 Abdulrachman Saleh Airport Malang Operate Closed (Until 30 June 2020) Effective per June 2020 37 Banyuwangi (BWX) GASO Banyuwangi Operate Monday-Friday : 08.00 – 16.00 WIB
Saturday/Sunday/National Holiday : Closed Effective per June 2020 Belimbing Sari Airport Operate Monday-Friday : 07.00 – 14.00 WIB
Saturday/Sunday Closed Effective per June 2020 38 Surabaya (SUB) Graha Bumi Surabaya Operate Monday-Friday : 08.00 – 16.00 WIB
Saturday/Sunday/National Holiday : 09.00 – 15.00 WIB Effective per June 2020 Pakuwon Mall Operate Closed Effective per June 2020 airport Juanda Surabaya Operate Daily : 08.00 – 16.00 WIB Effective per June 2020   Region 4 (Bali and Nusa Tenggara) 39 Denpasar (DPS) GASO Sugianyar Operate Monday-Friday : 09.00 – 16.00 WITA
Saturday/National Holiday : 09.00 – 15.00 WITA
Sunday : Closed Effective : 01 June 2020 GASO Sanur Not Operate Closed Effective : 01 May 2020 GASO Kuta Operate Daily : 09.00 – 21.00 WITA Effective : 01 June 2020 ATO Bandara Ngurah Rai Operate Daily : 06.00 – 21.00 WITA Effective : 01 June 2020 40 Labuan Bajo (LBJ) Gerai Labuan Bajo Not Operate Closed Effective : 25 Mar 2020 s/d UFN ATO Bandara Komodo Labuan Bajo Operate Daily : 08.00 – 16.00 WITA Operational hours may change according to airport conditions and available flight 41 Lombok (LOP) GASO Majapahit Lombok Operate Monday-Saturday : 09.00 – 15.00 WITA
Sunday/National Holiday : Closed   ATO Bandara Lombok Not Operate Daily : 09.00 – 15.00 WITA Operational hours may change according to airport conditions and available flight 42 Kupang (KOE) GASO Koepang Operate Monday-Friday : 09.00 – 15.00 WITA
Saturday /Sunday : Closed
National Holiday : Closed Effective : 06 April 2020 s/d UFN ATO Bandara Al Tari Koepang Operate Daily : 09.00 – 16.00 WITA Operational hours may change according to airport conditions and available flight   Region 5 (Sulawesi and Papua) 43 Ambon (AMQ) GASO Ahmad Yani Operate Monday – Friday: 08:00 – 17:00 LT Effective per June 2020 Saturday– Sunday & National Holiday: 09:00 – 15:00 LT Effective per June 2020 ATO Pattimura Operate Daily : 06:00 – 15:00 LT Operational hours may change according to airport conditions and available flight 44 Banjarmasin (BDJ) GASO Hasanuddin HM Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & Sunday : 09:00 – 15:00 LT Effective per June 2020 ATO Syamsuddin Noor Operate Daily : 08:00– 17:00 LT Effective per June 2020 45 Berau (BEJ) GASO Lobby Derawan Hotel Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & Hari National Holiday : 09:00 – 14:00 LT Effective per June 2020 ATO Operate Monday – Saturday : 08:00 – 13:00 LT Effective per June 2020 46 Biak (BIK) GASO Sudirman Operate Monday – Friday: 09:00 – 16:00 LT Effective per June 2020 Saturday– Sunday & Hari National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Frans Kaisiepo Biak Operate Daily : 05:00 – 10:00 LT (1 June – 19 June) Daily : 04:00 – 12:00 LT Starting 20 June 47 Balikpapan (BPN) GASO Jend: Sudirman Operate Monday– Friday : 08:00 – 16:00 LT Effective per June 2020 Saturday & National Holiday : 09:00 – 13:00 LT Effective per June 2020 Sunday : Closed Effective per June 2020   ATO SAMS Sepinggan Balikpapan Operate Daily : 09:00 – 15:00 LT Operational hours may change according to airport conditions and available flight 48 Jayapura (DJJ) GASO Pasifik Permai Operate Monday – Friday : 08:00 – 16:00 LT Effective per June 2020 Saturday- Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 GASO Saga Mall Operate Monday – Friday : 08:00 – 16:00 LT Effective per June 2020 Saturday & Hari National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Airport Mondaytani Not Operate Closed Effective per June 2020 49 Gorontalo (GTO) GASO Medi Botutihe Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday– Sunday & National Holiday : 09.00 – 15.00 LT Effective per June 2020 ATO Djalaluddin   Monday – Friday : 09:00 – 17:00 LT Effective per June 2020 Saturday– Sunday & National Holiday : 09.00 – 15.00 LT Operational hours may change according to airport conditions and available flight 50 Kendari (KDI) GASO Ahmad Yani Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday– Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Haleuleo Operate Daily : 07:00 – 14:00 LT Effective per June 2020 51 Manado (MDC) GASO Sam Ratulangi Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO airport Samratulangi,   Monday – Friday : 10:00 – 17:00 LT Effective per June 2020 52 Mamuju (MJU) ATO Tampak padang Operate Monday – Friday : 09:00 – 16:00 LT Effective per June 2020 Monday– Sunday & National Holiday : 09:00 – 14:00 LT Effective per June 2020 53 Merauke (MKQ) GASO Jalan Raya Mandala Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09.00 – 15.00 LT Effective per June 2020 ATO Jalan PGT Not Operate Closed Effective per June 2020 54 Nabire (NBX) ATO Operate Monday – Sunday : 09:00 – 14:00 LT Effective per June 2020 55 Palu (PLW) GASO Not Operate Closed Effective per June 2020 ATO Mutiara Sis Al– Jufri Operate Monday– Friday : 08:00 – 16:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09:00– 15:00 LT Effective per June 2020 56 Palangkaraya (PKY) GASO Imam Bonjol Operate Monday – Friday : 08.00 – 17:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Bandara Tjilik Riwut   Daily : 06:00 – 10:00 & 14:00 – 18:00 LT Effective per June 2020 57 Pontianak (PNK) GASO Rahadi Usman Operate Monday – Friday : 08:00 – 17:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 ATO Bandara Supadio   Daily : 07:00 – 15:00 LT Effective per June 2020 58 Samarinda (SRI) GASO Alaya Operate Monday – Friday : 08:00 – 16:00 LT Effective per June 2020 Saturday & National Holiday : 09:00 – 13:00 LT Effective per June 2020 Sunday : Closed Effective per June 2020 ATO Aji Pangeran Tumenggung Pranoto Opearate Daily : 09:00 – 15:00 LT Effective per June 2020 59 Sorong (SOQ) GASO Sri Gunting Operate Monday – Friday : 09:00 – 14:00 LT Effective per June 2020 Saturday – Sunday & National Holiday : Closed Effective per June 2020 ATO Domine eduard osok Operate Monday – Friday : 09:00 – 14:00 LT Effective per June 2020 Saturday – Sunday & Hari National Holiday : Closed Effective per June 2020 60 Timika (TIM) GASO Cendrawasih Timika Operate Monday – Friday : 08.00 – 16.00 LT Effective per June 2020 Saturday – National Holiday : 09:00 – 15:00 LT Effective per June 2020 Sunday : Closed   ATO Moses Kilangi Not Operate Closed Effective per June 2020 61 Ternate (TTE) GASO Boulevard Raya Operate Monday – Friday : 08.00 – 17.00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09.00 – 15.00 LT Effective per June 2020 ATO Sultan Babullah Operate Daily : 07.00 – 12.00 LT Operational hours may change according to airport conditions and available flight 62 Ujung Pandang / Makassar (UPG) GASO Slamet Riyadi Operate Monday – Friday : 08.00 – 17.00 LT Effective per June 2020 Saturday – Sunday & National Holiday : 09:00 – 15:00 LT Effective per June 2020 Trans Studi Mall Operate Daily : 11.00 – 20.00 LT Effective per June 2020 Claro Hotel Not Operate Closed Effective per June 2020 ATO Sultan Hasanuddin Operate Daily : 24 jam Operational hours may change according to airport conditions and available flight

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